
A recent study by TELUS Health has shed light on a growing concern within the Canadian workforce: a significant number of young workers under 40 feel isolated and lonely, lacking trusted relationships at work. This situation not only affects their mental and physical health but also poses a challenge for workplace productivity and overall wellbeing.
The TELUS Mental Health Index reveals that 45% of Canadian workers admit to not having relationships with people they trust at their place of employment, with younger employees being particularly affected. This lack of connection contributes to feelings of loneliness, which have been recognized by the World Health Organization as a global health threat, comparable to smoking, obesity, and inactivity. The US surgeon general equates the mortality effects of loneliness to smoking 15 cigarettes a day, highlighting the severity of the issue.
Paula Allen, Global Leader of Research & Client Insights at TELUS Health, points out that rapid societal changes, along with reduced social support and economic stressors like inflation and housing affordability, exacerbate this loneliness, especially among those just starting their careers. Allen stresses the importance of creating a culture of trust within organizations to counteract isolation and recommends emphasizing available health, personal, and financial support programs to aid employees.
The Index also found a notable discrepancy in mental health risk among workers, with 33% at high risk, 45% at moderate risk, and only 22% at low risk. Furthermore, a significant correlation was observed between feeling undervalued at work and poor mental health scores. Harassment, bullying, and unresolved conflicts were reported more frequently by women, adding another layer to the mental health challenges faced by the workforce.
Comparative data from January 2024 shows Canada’s mental health score at 63.5, with other regions showing varying levels of mental health risk, underscoring the universal nature of workplace mental health concerns.
Dr. Matthew Chow, Chief Mental Health Officer at TELUS Health, emphasizes the critical role employers play in fostering a supportive and inclusive work environment. Recognizing isolation as a health risk and prioritizing social connections and employee well-being can lead to better health outcomes, increased productivity, and higher employee satisfaction.
The TELUS Mental Health Index highlights the urgent need for employers to address psycho-social risks and create a more connected and supportive workplace culture. As the dialogue around mental health continues to evolve, proactive measures to combat loneliness and isolation will be key to ensuring the well-being of the workforce, particularly among younger employees facing unique challenges in today’s rapidly changing work environment.